Clicking on it should be starting the burning software, in your case Power2Go, which isn't playing ball. Having looked at their UK website, they offer disks at a price, which leads me to suspect that the link you are clicking on is a shortcut to burning the included disk image to a DVD. This is the first time I've heard of anyone having to download their installation disk! In case I'm not getting it, is this laptop new? Is the download part of the deal, or have you purchased a second hand machine with no disk supplied and are trying to purchase one from Tech-Guys?Īll new machines must have reinstallation media supplied - whether it be a Microsoft disk, a manufacturer's recovery disk, or a recovery partition on the hard drive.
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